Frequently Asked Questions

Find answers to common questions about AI Background Studio. Can't find what you're looking for? Contact our support team.

1
Getting Started

What image formats are supported?

We support PNG, JPG, JPEG, and WebP formats. For best results, use high-resolution images (at least 512×512 pixels) with good lighting and clear product visibility.

How long does it take to generate a background?

Most background generations complete within 2-3 minutes. Complex backgrounds or high-quality settings may take slightly longer, but we guarantee results within 10 minutes.

Do I need to create an account?

No account is required to use AI Background Studio. You can generate backgrounds as an anonymous user. Creating an account allows you to save your generation history and access additional features.

What's the difference between Simple and Professional mode?

Simple mode offers three quality presets (High, Balanced, Creative) for quick results. Professional mode gives you full control over creativity level, text influence, generation count, and model version.

2
Image Requirements

What's the maximum file size?

The maximum file size is 10MB per image. We automatically compress images while maintaining quality to ensure fast processing.

Do images need to have transparent backgrounds?

No, images don't need transparent backgrounds. Our AI can work with any background and will generate a new one while preserving your product.

What image dimensions work best?

We recommend images that are at least 512×512 pixels. Square images (1:1 ratio) tend to work best, but we support various aspect ratios.

Can I use images with multiple products?

Yes, but for best results, use images with a single main product. Multiple products may result in inconsistent background generation.

3
Generation Methods

What is text-guided generation?

Text-guided generation uses your written description to create backgrounds. Describe the style, lighting, colors, and mood you want (e.g., 'clean white studio background with soft shadows').

How does image-guided generation work?

Upload a reference image whose style you want to match. Our AI analyzes the lighting, colors, and atmosphere to create similar backgrounds for your product.

When should I use combined mode?

Combined mode gives you the most control by using both text description and reference image. It's perfect when you want specific elements described in text with the overall style from a reference image.

How do I write effective prompts?

Be specific about style, lighting, colors, and environment. Include details like 'modern minimalist', 'warm lighting', 'marble surface', or 'outdoor natural setting'. Avoid overly complex descriptions.

4
Quality & Results

What resolution are the generated images?

Generated images maintain the resolution of your input image. We support up to 4K resolution depending on your original image quality.

Can I generate multiple variations?

Yes, in Professional mode you can generate up to 4 variations at once. Each variation will have slight differences while maintaining your specified style.

What if I'm not satisfied with the results?

Try adjusting your prompt to be more specific, switch generation methods, or use a different reference image. Our AI learns from your preferences over time.

Do you store my images?

Generated images are stored temporarily for download. We don't permanently store your images unless you create an account and choose to save them to your history.

5
Technical

What AI model do you use?

We use Alibaba Cloud's DashScope with the wanx-background-generation-v2 model, specifically designed for high-quality product background generation.

Is there an API available?

Currently, we offer a web interface only. API access may be available in the future for enterprise customers.

Do you support batch processing?

Batch processing is not currently available through the web interface. You can process multiple images individually.

What browsers are supported?

AI Background Studio works on all modern browsers including Chrome, Firefox, Safari, and Edge. JavaScript must be enabled.

6
Pricing & Limits

Is AI Background Studio free?

We offer free usage with some limitations. Premium plans with additional features and higher usage limits will be available soon.

Are there usage limits?

Free users can generate backgrounds with reasonable usage limits. We'll introduce credit-based pricing for higher volume usage.

Can I use generated images commercially?

Yes, you can use generated backgrounds for commercial purposes including e-commerce, marketing, and advertising.

Do you offer refunds?

Since we offer free usage, refunds don't apply to the basic service. Premium features will have clear refund policies when launched.

Quick Tips for Best Results

Use High-Quality Images

Clear, well-lit photos produce better backgrounds

Be Specific in Descriptions

Detailed prompts create more accurate results

Experiment with Methods

Try different generation modes for varied results

Still Have Questions?

Our support team is here to help you get the most out of AI Background Studio